Gym

1300 88 33 16

Secret Customer Options for a 'Gymnasium' Business...

On-site Assessment

One of our associates will visit your gymnasium and use the facilities as a normal paying customer, should membership be required we can also assess the induction process for you. The visit will be assessed using our CPSM methodology - This refers to the Cleanliness of the premises both inside and out. The maintenance of the premises again both from an external and internal perspective. The product (in this case the facilities) supplied will be graded on several criteria including but not limited to quality, presentation and availability. The visit will also be critiqued on the service that our associates receive including speed, attentiveness and manners. Your assessor will be sure to test the majority of your facilities and provide the appropriate feedback on the CPSM form.

CPSM - Cleanliness - Product - Service & Maintenance.

Cost - $225.00 - This will include a facilities spend of up to $50.00

- Click Here to View an Sample Report -

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Phone Assessment

One of our associates will make a phone enquiry regarding the general facilities at your gymnasium and perhaps the different type of memberships you offer. The Associate can assess any subject matter you should so wish including, special offers, mention of facilities or any other information you require your team to share with potential phone inquiry customers.

Your staff member will be assessed on general manners and professionalism, the helpfulness of the information given and the knowledge of the establishments facilities.

Cost - $99.00 - This includes the initial call and a follow up enquiry.

- Click Here to View an Sample Report -

Secure Payment with Paypal

Email Assessment

One of our associates will make an email enquiry regarding the facilities of your gymnasium and perhaps the memberships you offer. The associate can assess any subject matter you should so wish including, special offers, mention of facilities or any other information you require your team to share with potential customers.

Your staff member will be assessed on general manners and professionalism, communication skills the helpfulness of the information given and the knowledge of the establishments facilities.

Cost - $99.00 - This includes the initial call and two follow up emails.

- Click Here to View an Sample Report -

Secure Payment with Paypal

Please feel free to call us anytime

1300 88 33 16

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