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Secret Customer Articles
By admin on 4/27/2012 3:50 PM
Are you retired. . . . and bored? Well, you are not the only one. Loss of work can leave a gigantic void for many retired people, especially those who have led very active professional lives. But things don’t have to be that way. Yes, you can fill some of that void in your retired life with some very exciting work by becoming a mysteryshopper. Mystery shopping can be an excellent part-time job for retirees. Why? Let’s see . . . As a mysteryshopper you can:
By admin on 4/24/2012 3:28 PM
The importance of customer service training for retail businesses is undeniable. Your competitor stores carry more or less the same sort and quality of products as your store does. So why would customers choose your store over your competitors’? The most important factor in this regard is the quality of customer service provided at your retail store. If your customer service is superior to that of your competitors, you can count on customers choosing your store any day of the year. And good customer service comes with good customer service training.
By admin on 4/17/2012 11:36 AM
As a retail business owner you certainly realize the significance of retail training for improving the performance of your employees. You are obviously aware of the role retail training can play in improving your sales productivity and retail management practices. But are you as certain about the sort of retail training program that is most suitable for your employees? Or do you suffer from the same dilemma experienced by thousands of retail business owners across Australia? The dilemma of determining the sort of retail training program that is best for their employees and also for their business.
By admin on 4/11/2012 7:05 PM
Small hotels are all about good customer service. The better the customer service provided to patrons staying at your hotel, the greater chances your hotel has of truly becoming a success. Thus, it is necessary that you keep an eye on the quality of customer service being provided at your hotel. You need to continually monitor your hotel’s customer service and keep track of trends in the customer service levels. This will help you identify any downward trends in your hotel’s customer service levels before it is too late.
By admin on 4/11/2012 7:04 PM
Your employees are very polite to customers and are really friendly and cordial while dealing with them when you are there. But are you sure they are as polite and as cordial when you are not there? If your employees are treating customers as well when you are not there as when you are there, then why are your sales plummeting and why are customers leaving? Is it because customers are not being treated with the customary politeness and friendliness at your business establishment in your absence? You should not be distrustful of your employees, but you should not be too trusting either. A mystery shopper program can help you know exactly how your employees treat and serve customers visiting your business establishment when you are not watching.
By admin on 4/5/2012 3:39 PM
If you are a stay-at-home mom and feel that staying at home to raise your kids demands making certain financial sacrifices in order to be there full-time for the kids, there are legitimate money making opportunities for you in mystery shopping that can enable you to create a second stream of income without sacrificing time with your kids. Yes, you can become a secret customer and generate extra income, and still be there for your kids in a full-time capacity.

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