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Secret Customer Articles
By admin on 8/21/2012 9:55 AM
There are several dozen mystery shopping companies out there, with a new one popping up every few months or so. Given such a situation, choosing a mystery shopping company can be a bit tough for some business owners. If you are one of those business owners and are unable to decide where to start, a good idea is to know what to look for in a mystery shopping company before you begin your search.
By admin on 8/21/2012 9:50 AM


Congratulations on having entered the world of mystery shopping. Mystery shopping is amongst the best part-time jobs available today. You will be able to do what you love—shopping—and actually get paid for it. Isn’t that great? But there are certain things that you as a new secret shopper should know about mystery shopping in order to be successful at it. Let’s have a look at some of them.


By admin on 8/21/2012 9:47 AM


The dominant majority of the leading companies in the world invest heavily in customer service training. That’s because these corporate giants realize the importance of good customer service. They know that good customer service is one of the key factors in their success. But good customer service is the key to success in business, regardless of the size and type of your business. Good customer service fetches numerous benefits for your business. Let’s have a look at some of these benefits.

By admin on 8/1/2012 11:29 AM
If you are looking for a part-time job, mystery shopping should be at the top of your Possible Part-time Jobs list. There are several reasons why you should choose to become a mystery shopper. For starters, there is a great potential for a decent income. Then your job as a mystery shopper entails numerous perks, such as very flexible work hours, the opportunity to enjoy what you do while on the job, the convenience to take a vacation and still be on active duty, etc., etc. But that’s not all. There are, as mentioned earlier, many reasons why you should choose mystery shopping over other part time jobs. Some of these are:
By admin on 8/1/2012 11:23 AM


Customer service training is extremely crucial for the success of your retail business. That’s because the dominant majority of your competitor stores carry products similar in kind and quality to the ones you sell at more or less the same prices. And the only way you can gain a competitive edge over your competitors is by providing superior customer service. It is only by providing superior customer service that you can make customers choose your store over your competitors’. If the customer service provided at your retail establishment is better than that provided at your competitors’ retail establishments, you can count on customers choosing your store any day of the year. But good customer service training is necessary for being able to provide good customer service.

By admin on 8/1/2012 11:19 AM
A lot of hospitality business owners and managers overlook the importance of hospitality training in the success of their business. The realization that they need to invest time and money in the hospitality training of their staff only comes to them when things take a turn for the worse and the consequences of ignoring the importance of hospitality begin manifesting themselves.

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